Inside Healthcare IT Sales Representative in Waltham, Massachusetts, United States
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Mobile Heartbeat

Inside Healthcare IT Sales Representative

Waltham, MA, United States
Full-time • Days 7-10 Hrs/Wkdays Only
Sales and Business Development   Job ID: 46537
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Do you have the career opportunities as a(an) Inside Sales Representative you want with your current employer? We have an exciting opportunity for you to join Mobile Heartbeat which is part of the nation's leading provider of healthcare services, HCA Healthcare.


We are committed to providing our employees with the support they need. At Mobile Heartbeat, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K (100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Inside Sales Representative where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Inside Sales Representative (ISR) & Mobile Heartbeat Field Sales work with customers to identify sales opportunities to accelerate revenue growth. As a Mobile Heartbeat Inside Sales Representative, you will work closely with external Field Sales and the Mobile Heartbeat Channel Manager and (Reseller) Channel Partners to convert demand into sales opportunities and Mobile Heartbeat customers. 

New Business Generation:

  • Be creative and implement activities to contact new customers and generate new business. Take 100% ownership of building and creating team pipeline.
  • Work together with Mobile Heartbeat Marketing to deliver measured results from campaigns, programs, and events.


  • Follow up with and qualify leads, whether created by you or passed to you via Field Sales or Marketing teams.
  • Contact prospects and Channel Partners via phone calls, emails, LinkedIn and webinars/tradeshows.
  • Cultivate qualified leads and manage sales process for customers to uncover how Mobile Heartbeat can solve their clinical communication problems, then work with Field Sales, Channel Partners, and customers to define opportunities, set up meetings, and convert to customer orders.
  • Build relationships w/Channel Partners and Field Sales to hand-off qualified leads.
  • Work effectively with your Regional Channel Partners and Field Sales to help build revenue momentum in the territory.
  • Work with Field Sales to accurately quote Mobile Heartbeat product, forecast revenue, and track leads & associated activities using CRM 


  • Acquire a basic knowledge of our full range of Mobile Heartbeat products and services. Candidate must be able to work with Field Sales to create quotes to end customers in conjunction and collaboration with the Channel partners.
  • Leverage technical support where appropriate but eventually gain the ability to work independently.
  • Deliver effective and professional elevator pitch, sales presentations and demos via phone and web (WebEx) technology.
  • Convey product knowledge to potential clients, adhering to company branding, messaging and positioning.
  • Continuously stay up to date on technologies relevant to the Mobile Heartbeat business lines

Build strength / Analyze:

  • Candidate MUST be prepared to support activities to track and analyze their own and the company’s effectiveness in creating new business via CRM
  • Candidate MUST Document, track, monitor and update all leads and activities in CRM tool, as required

Knowledge/Skill Requirements

  • Personal drive, enthusiasm and energy to achieve and surpass goals.
  • Interest in minor travel (Events, Trade Show support, QBRs, Channel Partner meetings, etc.)
  • Ability to thrive in a fast-paced, high-growth, rapidly changing environment.
  • Self-Starter with the potential to lead (desire to grow into Field Sales position a plus).
  • Strong interest in technology and clinical communications business - previous technology and healthcare experience a plus.
  • Collaborative work style and commitment to get the job done.
  • Strong communication and presentation skills, and ability to work with Field Sales and Channels.
  • Commitment to high professional ethical standards in a diverse workplace.
  • Proven success in building and maintaining successful relationships with prospective & existing internal and external customers and Partners.
  • Previous experience with CRM systems ( a plus).
  • Excellent computer skills, specific proficiency with Microsoft Office (Outlook, Excel, PowerPoint), Slack and Cisco WebEx, and an aptitude to learn new applications is required (basic Apple knowledge or experience a plus).

Mobile Heartbeat® is a clinical communication and collaboration company. We aim at driving positive patient outcomes throughout the healthcare enterprise. The MH-CURE platform enables all roles in every department to communicate with context. The platform streamlines clinical workflows. It accelerates decision-making, and improves patient care Mobile Heartbeat delivers a new ecosystem of communication to the healthcare setting. A well-connected care team insures optimal patient care.  Mobile Heartbeat operates as an indirect, wholly owned subsidiary of HCA Healthcare.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Inside Sales Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Full-time • Days 7-10 Hrs/Wkdays Only

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

Learn more about HCA Healthcare chevron_right

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