Senior Clinical Implementation Consultant in Waltham, Massachusetts, United States
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Senior Clinical Implementation Consultant

Waltham, MA, United States
Full-time • No Weekends
Information Technology   Job ID: 26665-16362
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SHIFT: No Weekends
SCHEDULE: Full-time

PatientKeeper – a leading provider of healthcare applications for physicians – is now part of HCA, the largest provider of healthcare services in the U.S.  We are expert in connecting healthcare information systems across hospitals and physician practices to create a single software work environment for physicians. With growth comes new opportunity; as a result we are seeking a Senior Clinical Implementation Consultant to join our Services team. 

At PatientKeeper/HCA Healthcare, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including: 

  • Student Loan Repayment
  • Tuition Reimbursement/Assistance Programs
  • Paid Personal Leave
  • 401k (100% annual match – 3%-9% of pay based on years of service)
  • Identity Theft Protection discounts
  • Auto, Home, and Life Insurance options
  • Adoption Assistance
  • Employee Stock Purchase Program (ESPP)

Our Clinical Implementation Consultants lead the delivery of our clinical solutions that allows our clients to enhance their operational efficiency, quality of care and level of clinical practice. They assume a variety of roles, including application configuration, workflow and information analysis, testing and issue resolution, and training in the course of implementing and deploying the PatientKeeper clinical product.

We can consider remote candidates for this role as well as candidates located in the Massachusetts area.

What you will do:

  • Perform clinical and business workflow analysis, documentation & optimization
  • Work with clients to define system design and configuration
  • Conduct systems planning; system and application configuration and system validation
  • Train clients on software applications (admin and end user) ensuring full knowledge transfer 
  • Manage client expectations around application functions
  • Assist clients in defining workflows and system design
  • Investigate, track and resolve client issues
  • Support go live activities for system activation
Skills you will have:
  • Excellent business process analysis skills are required
  • Excellent interpersonal and written communication skills 
  • Strong motivation & team orientation
  • A desire to learn new skills & technologies 
  • Microsoft Office applications knowledge, including use of MS Visio for workflow documentation
  • Ability to work on multiple ongoing projects
  • Superior analytical and problem solving skills
  • Highly organized with attention to detail, execution and follow-through
  • Knowledge of health care industry and clinical workflows required
  • Future travel expectations are 50%-60%
Required experience:
  • Bachelor’s Degree along with 5 years of related professional experience
  • Experience implementing clinically oriented software solutions
  • Experience with Healthcare IT systems
  • Clinical background/experience is a plus
  • Knowledge of clinical workflows is required
  • Experience implementing CPOE systems preferred
  • Experience working with physicians preferred
  • Project methodology and/or software lifecycle experience ideal 

PatientKeeper is a leading provider of healthcare applications for physicians.  Our mission is to make IT an indispensable tool for 21st century of clinical care.

HCA Healthcare, our parent company, is one of the nation's leading providers of healthcare services, comprising more than 180 hospitals and approximately 2,000 sites of care, including surgery centers, freestanding ERs, urgent care centers, and physician clinics, in 21 states and the United Kingdom. With more than 280,000 colleagues driven by one purpose—to give patients healthier tomorrows—we are excited about the future of medicine and believe we are uniquely positioned to play a leading role in the transformation of clinical care.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Clinical Implementation Consultant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


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Information Technology
Full-time • No Weekends

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

Learn more about HCA Healthcare chevron_right

For questions about your job application or this site, please contact:
HCAhrAnswers at 1-844-422-5627 option 1.

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