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Mobile Heartbeat

Senior Product Manager

Waltham, MA, United States
Full-time  No Weekends  January 29, 2020
Category: Marketing and PR • Job ID: 26839-15154

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SHIFT: No Weekends

SCHEDULE: Full-time

Do you want to be a part of a family and not just another employee? Are you looking for a diverse and inclusive work environment?


Every employee contributes to our success. Every role has an impact and you will have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our Technical Services team. Join us in our efforts to better our community!


For us, at Mobile Heartbeat™ improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way.

Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it.

About the Job

At Mobile Heartbeat, you’ll be working with cutting edge technologies and having a direct impact on healthcare delivery in hospitals across the United States. Our MH-CURE product is used by nurses, doctors and other care providers across a range of hospitals, providing secure clinical communication, access to patient data and care teams as well as delivery of alerts and alarms.

We are building a world class product team, offering the right individual a unique opportunity to make a significant difference in the Clinical Communication and Collaboration market. This is an opportunity to work on an enterprise platform that directly impacts clinical workflows, ultimately impacting patient outcomes.

As a Senior Product Manager, you will work directly with customers, agile engineering teams, and company stakeholders to lead cross-functional teams through feature definition, design, development, and delivery resulting in high-quality software releases focused on specific strategic objectives. You will bring a product background to our existing product team with proven ability to contribute to tactical execution spanning the entire company portfolio.

  • Define release goals, features, user stories and acceptance criteria and participate in scrum meetings, all within the Agile software development framework
  • Conduct market and customer research to ensure customer needs and market opportunities are reflected within product priorities
  • Solicit feedback from internal and external stakeholders as well end-users in order to discover and document requirements.
  • Collaborate closely with designers, engineers, and our sales team to ensure maximum effectiveness of the roadmap
  • Use data to validate your hypotheses and keep your team focused on building the right thing.
  • Execute product release plans in coordination with product marketing, implementation and documentation teams
  • Monitor product success with data analysis and transform findings into corrective action as necessary.
  • Present the platform to various audiences including partners, customers or potential customers, industry associations or colleagues.

Required Skills, Education and Experience

  • 5+ years of professional Product Management experience
  • 2+ years of professional healthcare experience within the past 4 years OR 2+ years engineering background with a strong understanding of technical components (Cloud Architecture, APIs, etc.)
  • Strong analytical and problem-solving skills utilized to build business cases and feature requirements
  • Proven ability to leverage platform usage data to draw conclusions and transform into product improvements
  • Ability to build rapport and trust quickly with internal and external stakeholders, including clinicians and IT leaders - Strong collaboration and influencing skills.
  • Excellent verbal and written communication; experience presenting in front of internal and external stakeholders, including C-Level Executives.
  • Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately
  • Willingness to assist junior team members with product related activities to help foster team development and growth
  • Experience in Agile software development methodology and familiarity with Software Development Lifecycle management 
  • Experience with agile software development lifecycle tools such as Aha!,  Trello, Usertesting.com, Jira, Google Analytics and/or A/B Testing tools.
  • High energy, self-starter, team player, delivers results.
  • Good sense of humor and enthusiasm for working in fast-paced and innovative environment
  • Bachelor’s degree required
  • Must be Boston-based or willing to relocate
Preferred Skills and Experience
  • Sound understanding and implementation of Pragmatic Marketing, Jobs to be Done, or Opportunity Solutions Tree concepts
  • International product rollout experience
  • MBA Preferred

We offer a benefits package that will best suit your family’s needs. You also have the option to enroll in additional perks such as our matching 401k, medical and childcare flex spending accounts, life insurance, tuition reimbursement, student loan repayment programs and more.


Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our recruiter or hiring manager for interviews. Submit your application and help us raise the bar in patient care!


To learn more about us, please visit: https://hightechcareers.hcahealthcare.com/pages/mobile-heartbeat?bid=5260

Job Location:  Waltham, Massachusetts, United States

Position Type:  Full-Time/Regular

Mobile Heartbeat™ is an Equal Opportunity Employer company


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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