DescriptionSHIFT: No Weekends
Our mission is to advance healthcare with instinctive, empowering technology that respects the importance of physicians. This is in our DNA. It’s at the core of why PatientKeeper was started 20 years ago.
We are experts in connecting healthcare information systems across hospitals and physician practices to create a single software work environment for physicians. Our current applications make it easier for physicians to place orders, reconcile medications, document encounters, and record charges, using popular computing and mobile devices – activities that are critical to improving patient care and clinical outcomes. Our dedication to innovation is surpassed only by our commitment to our employees and customers.
The Business Analyst is responsible for the management, triage, and follow through of all project issues identified as part of the Full Advanced Clinicals Implementation across a large enterprise client.
In this role, the Business Analyst is required to manage effective intake and throughput of software issues across the program. This role is tasked with recognizing the impact of an issue on an individual project and the broader program, ensuring appropriate communication. In alignment with the Program Manager the Issues Coordinator must deliver clear and informative communication catered to all stakeholders including, Development, QA, Implementation, Technical Services, and Client Teams. Communication and associated actions must support the progression of issues through resolution and ensure teams receive all necessary information to deliver successful implementations.
Beyond the required communication and organizational skills, this
role also requires the ability to quickly gain an understanding of the
PatientKeeper application architecture, as well as PatientKeeper’s Advanced
Desired Skills /Competencies: