Sr Product Manager in Waltham, Massachusetts, United States
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Mobile Heartbeat

Sr Product Manager

Waltham, MA, United States
Full-time • No Weekends
Finance Accounting Billing Claims and Revenue   Job ID: 1571167
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Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Sr. Product Manager opening with Mobile Heartbeat today and find out what it truly means to be a part of the HCA Healthcare team.


Mobile Heartbeat, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

For us, at Mobile Heartbeat™ improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way.

Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it.

We are seeking a Sr. Product Manager for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

At Mobile Heartbeat, you’ll be working with cutting edge technologies and having a direct impact on healthcare delivery in hospitals across the United States. Our products are used by nurses, doctors and other care providers across a range of hospitals, providing secure clinical communication, access to patient data and care teams as well as delivery of alerts and alarms.

We are building a world class product team, offering the right individual a unique opportunity to make a significant difference in the Clinical Communication and Collaboration market. This is an opportunity to work on a cloud, enterprise platform that directly impacts clinical workflows, ultimately impacting patient outcomes.

As a Senior Product Manager, you will work directly with customers, agile engineering teams, and company stakeholders to lead cross-functional teams through feature definition, design, development, and delivery resulting in high-quality software releases focused on specific strategic objectives. You will bring a product background to our existing product team with proven ability to contribute to tactical execution spanning the entire company portfolio.


  • Define innovation roadmap, release goals, features, user stories and acceptance criteria and participate in scrum meetings, all within the Agile software development framework. 
  • Conduct market and customer research to ensure customer needs and market opportunities are reflected within product priorities
  • Solicit feedback from internal and external stakeholders as well end-users in order to discover and document requirements.
  • Collaborate closely with designers, engineers, and our sales team to ensure maximum effectiveness of the roadmap.
  • Use data to validate your hypotheses and keep your team focused on building the right thing.
  • Execute product release plans in coordination with product marketing, implementation and documentation teams
  • Monitor product success with data analysis and transform findings into corrective action as necessary.
  • Present the platform to various audiences including partners, customers or potential customers, industry associations or colleagues.

 Required Skills, Education and Experience

  • 5+ years of professional Product Management experience
  • 2+ years of professional healthcare experience within the past 4 years OR 2+ years engineering background with a strong understanding of technical components (Cloud Architecture, APIs, etc.)
  • Strong analytical and problem-solving skills utilized to build business cases and feature requirements
  • Proven ability to leverage platform usage data to draw conclusions and transform into product improvements
  • Ability to build rapport and trust quickly with internal and external stakeholders, including clinicians and IT leaders - Strong collaboration and influencing skills.
  • Excellent verbal and written communication; experience presenting in front of internal and external stakeholders, including C-Level Executives.
  • Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately
  • Willingness to assist junior team members with product related activities to help foster team development and growth
  • Experience in Agile software development methodology and familiarity with Software Development Lifecycle management 
  • Experience with agile software development lifecycle tools such as Aha!,, Jira, Google Analytics and/or A/B Testing tools.
  • High energy, self-starter, team player, delivers results.
  • Good sense of humor and enthusiasm for working in fast-paced and innovative environment
  • Bachelor’s degree required
  • Must be Boston-based or willing to relocate

Preferred Skills and Experience

  • Sound understanding and implementation of Pragmatic Marketing, Jobs to be Done, or Opportunity Solutions Tree concepts
  • International product rollout experience
  • MBA Preferred

Job Location

Waltham, Massachusetts, United States

Position Type


Mobile Heartbeat® is a clinical communication and collaboration company. We aim at driving positive patient outcomes throughout the healthcare enterprise. The MH-CURE platform enables all roles in every department to communicate with context. The platform streamlines clinical workflows. It accelerates decision-making, and improves patient care. Mobile Heartbeat delivers a new ecosystem of communication to the healthcare setting. A well-connected care team insures optimal patient care. Mobile Heartbeat operates as an indirect, wholly owned subsidiary of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Sr Product Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Full-time • No Weekends

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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